STORE POLICYShipping Policy
Thank you for supporting Joe Frazier's Gym & Community Center! Every purchase helps us continue our mission of creating opportunities through sports, wellness and education.
We appreciate your patience as we work to fulfill your order and deliver your merchandise.
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Our merchandise is ordered through our manufacturer, so please allow up to 7 business days for order processing before your order ships.
We appreciate your understanding of our extended processing times as we work to provide quality merchandise while supporting our nonprofit's mission.
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Once your order has been processed and shipped, estimated delivery times are 3–5 business days.
Please note:
Processing and shipping times are separate.
Delivery estimates do not include weekends or holidays.
Shipping costs are calculated and displayed at checkout.
Delivery times may vary due to carrier delays or other circumstances beyond our control.
Estimated total delivery time: Up to 10–12 business days from the date your order is placed, depending on processing and shipping conditions.
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Due to limited garment availability from our manufacturer, certain sizes, colors or styles may occasionally be out of stock.
If an item in your order is unavailable or requires additional processing time, we will contact you within 24–48 hours of your order to provide an update and discuss available options.
If we are unable to fulfill your order within the expected timeframe, we will communicate any additional delays and provide applicable cancellation or refund options.
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We currently ship within the United States only.
At this time, we do not offer international shipping. We hope to expand our shipping options in the future.
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Once your order ships, you will receive a shipping confirmation email with tracking information, when available, so you can follow your package's delivery progress.
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Please double-check your shipping address before completing your purchase.
If you notice an error after placing your order, contact us as soon as possible. We will do our best to update your information before your order shipsI
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If your package arrives damaged or does not arrive as expected, please contact us with your order number and any relevant details.
We will work with you and the shipping carrier to investigate the issue and determine the appropriate next steps.